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Thread: problem with Runtime Environment 6 update

  1. December 23rd, 2013, 04:30 PM #1
    boyd jackson
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    Default problem with Runtime Environment 6 update

    First of all, I have to admit right away I'm not very knowledgeable when it comes to Java updates. Most of the time they download without any problems but in this particular instance I'm having a problem and I'd like someone's help please. I'm hoping there's a real simple solution to this

    Whenever I open my Internet Explorer browser, a message pops up that says the following:

    Do you want to allow the following program to make changes to this computer?

    Program Name: Java (TM) SE Runtime Environment 6 Update 37
    Verified publisher- Sun Microsystems Inc.
    File Origin- Hard Drive on this Computer

    This message pops up every single time I open my Internet Explorer, and even though I hit "Yes" and allow the changes, I'm taken to google like normally however...

    when I click off IE or open another one, the same message appears over and over. Not only am I not sure if the changes actually took place, but I can't get rid of this reappearing message. Any help would be much appreciated!
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  3. December 23rd, 2013, 04:40 PM #2
    aussiemcgr
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    Default Re: problem with Runtime Environment 6 update

    Look in your system tray (the bottom right corner of the screen near your clock with the little icons). There should be an icon for java (orange square I think, not sure). Double click that, or right-click and select the bold option. That should start the install process. I'm not sure why accepting that security message doesn't always auto-start the install, but it screws up like that sometimes...
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  4. December 23rd, 2013, 04:49 PM #3
    boyd jackson
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    Default Re: problem with Runtime Environment 6 update

    Unfortunately the Java option isn't down there. Beside the clock it says Speakers, Broadband2Go (my internet connection), Action Center, Dell DataSafe Online, Intel Graphics Media Accelerator Driver, Intel Rapid Storage Technology, Realtek Audio Manager, HP Digital Imaging Monitor, Dell DataSafe Local Backup, Malwarebytes Anti-Malware, Avast Anti-virus (going from right to left).
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  5. December 23rd, 2013, 05:01 PM #4
    aussiemcgr
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    Default Re: problem with Runtime Environment 6 update

    Do you have the little up arrow which shows more icons?

    Ok, that's odd. But I am going purely off the top of my head here, so maybe my info is wrong.

    Go to this website, and it should prompt you to update (after you press the verify button): Verify Java Version
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  6. December 23rd, 2013, 06:11 PM #5
    boyd jackson
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    Default Re: problem with Runtime Environment 6 update

    I don't have that arrow anymore. I used to at one point, but somewhere along the line it either disappeared or perhaps every icon from Avast to Speakers is now permanently open.

    When I go to the "Verify Java Version" page, it says "Java Plug-in 10.45.2 not installed properly".

    --- Update ---

    Wait a minute! Before we go one step further...

    I found this on the Java page-

    "Should I uninstall older versions of Java?
    We highly recommend that you uninstall all older versions of Java from your system.
    Keeping old versions of Java on your system presents a serious security risk.
    Uninstalling older versions of Java from your system ensures that Java applications will run with the latest security and performance improvements on your system."

    Right now, looking under Programs and Features, I currently have 3 Java's running at the same time. They are-

    Java 7 Update 45
    Java (TM) 6 Update 21 (64-bit)
    Java (TM) 6 Update 37

    Having three Java's running at the same time seems like a strong possibility that a problem could occur right? Should I only run one at a time? Do you recommend I delete at least two of these? If so, which ones? I have Windows 7.
    Last edited by boyd jackson; December 23rd, 2013 at 06:14 PM. Reason: grammar error
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  7. December 24th, 2013, 12:02 AM #6
    aussiemcgr
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    Default Re: problem with Runtime Environment 6 update

    There is nothing "wrong" with it, but it is a good idea, as part of normal computer maintenance, to get rid of the older versions. In an ideal world, java would do that for you when you update, but it doesn't.

    On that website, there should be a link to a program which will uninstall your older versions. Use that first instead of manually uninstalling (less mistake-prone).
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