Hi there,
I know this probably isnt the right place to ask,
but if anyone can help would be great as I don't know what else to try.. it is maybe a simple problem...
I have asked on firefox and no solution so far...
I can't download Java 7 update 40 on firefox (or on IE). I have tried everything suggested in the forum here and keep getting the same message:
'The connection was reset whilst the page was loading..'
(All my other pages/searches are loading fine).
It seems to have started when my pc did an automatic update to Windows 9, so when nothing else worked, I uninstalled Windows 9 and am now running Windows 8 but Java still not working. I have uninstalled all the old version of Java in my programmes, including all the 'toolkits' etc. Not sure if that was good idea, but done now.. I checked the enable java in all the internet options boxes etc as told to on the forums.
My Windows Vista is running on 32 bit operating system - always has... Could this be the problem? Is the new Java 7 update for 64 bit? However, when i try and follow the instructions on the Java site for downloading for 32bit, I get the same problem and same standard page showing me there was a connection problem etc..
I don't know if this is a Firefox problem or an IE one? It won't download on IE either.. and i have checked all the boxes there etc, tried disabling firewall etc..
I see on the Firefox plug ins, something called java tookkit is disabled due to safety and i cannot alter that setting... is that the problem?? I have only basic, laymans pc knowledge...can;'t do complicated stuff, but is there a simple thing i have got wrong here, or is this a well known firefox fault... with this Java? if it is what should i do next?
thanks so much for any help.